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Information notice pursuant to art.13 of Regulation EU 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation, “GDPR”).

Pursuant to the regulation in force on personal data protection (hereinafter, the "Regulation"), IBSA Farmaceutici Italia Srl (hereinafter, the "Company", also in singular form) in its capacity as "Data Controller", whose identification information is stated below, is obliged to provide you with basic information on the use of your personal data.

1. Purposes of the processing

Your personal data may be processed for the following purpose:
- Management of requests for information regarding products on the IBSA Farmaceutici Italia Srl list. The data sent to us, in paper format and via email or in any other format, will be processed for all the obligations connected to requests for information.

Data will be collected and processed exclusively to provide responses to the questions regarding the products on the IBSA Farmaceutici Italia Srl list.

2. Nature of the provision of the data and consent

The provision of the data for the purposes set out in point 1 of this information notice is optional but essential for the performance of the indicated activities. Your refusal to provide consent to the processing of your data will therefore result in the impossibility for us to answer your request.

We wish to inform you that, under art.6.1, letter c) of EU Regulation 2016/679, your consent constitutes the basis for the lawfulness of the processing of your personal data for the purposes stated in point 1 of this information notice.

3. Data Processing Methods

Data will be processed in electronic and in paper form and entered in the company information system in compliance with applicable laws, pursuing the logics strictly connected to the purposes for which the data has been collected, and in any case in using tools that guarantee the security and confidentiality of the processed data, as well as the anonymous processing of the data.

Scope of the "internal" circulation of data. The data may be used by staff of the Company that have been assigned a specific role and who have been given adequate operating instructions in order to avoid the loss, destruction, unauthorised access and any processing of the data that is not permitted. Your personal data will be made accessible only to those who, within the company organisation, require the data due to their assigned tasks or hierarchical position, who are obliged to retain the confidentiality of the data.

Data processors - Third parties that carry out instrumental activities on behalf of the IBSA Farmaceutici Italia Srl and its partner, IBSA Institut Biochimique SA may also use the data. The aforesaid third parties act as data processors and/or managers and are under the management and control of the Company.

The updated list of Data Processors can be requested at

4. Storage of data

Data will be stored for the period of time strictly necessary for the achievement of the purposes for which it has been collected, and in any case for a period of no longer than 10 years.
We update and maintain our databases to ensure that the Data is always correct and accurate.

5. Communication of data

The aforesaid personal data will be transferred abroad to IBSA Institut Biochimique SA (IBSA SA), with registered office in Switzerland.

6. Transfer of Data Abroad

With regard to the possible transfer of personal data to third countries outside the EU, including countries that may not guarantee the same level of protection provided by the applicable law, we wish to inform you that the transfer abroad of your data is subject to specific personal data protection guarantees through the adoption of standard contractual clauses.

7. Rights of the Data Subject

You are entitled to know, at any time, what data is held by the Data Controller and how it is used. You are also entitled to have your data updated, integrated, rectified or cancelled, as well as to request its portability or the restriction to its processing, in the cases provided for by law, and to object to its processing. In order to exercise your rights, as well as for more detailed information on the parties or categories of parties to whom the data is communicated or that become aware of your data in their roles as data processors or managers, you can contact our Data Protection Officer, at IBSA Farmaceutici Italia s.r.l., Privacy Office, tel. 0371/6171, via email at or at the address stated below for the attention of the Privacy Office. We wish to remind you, finally, that you are entitled to file a complaint with the personal data protection authorities if you believe that your rights have not been respected or if you have not received an answer to your requests according to the law.

8. Data Controller

The Data Controller is IBSA Farmaceutici Italia s.r.l. with registered office in Via Martiri di Cefalonia, 2 – 26900 Lodi.

9. Data Protection Officer

The Company makes use of a Data Protection Officer “DPO”.
The DPO can be contacted through the following communication channel:

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